Tuscany Retreat – Terms & Conditions
Retreat: Borgo Tignano
Dates: Saturday 26th September – Friday 2nd October
Organiser: Yoga and Pilates Limited
1. Booking & Acceptance of Terms
A completed booking made via the Yoga and Pilates Limited website constitutes an offer to book a place on the Tuscany Retreat. Booking and deposit payment are processed via Momence, a third-party booking and payment provider acting as an agent on behalf of Yoga and Pilates Limited. By completing a booking and making payment, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.
2. Payment Structure
Payment is in full or by payment plan. A non-refundable deposit is required at the time of booking to secure your place on the retreat. This is payable via the booking site – processed by Momence and Stripe The remaining balance is payable in instalments via booking site and Stripe, according to the schedule set out on booking.
Refund & Transfer Policy
All payments — including the deposit and instalments — are strictly non-refundable and non-transferable, except where expressly stated elsewhere in these Terms and Conditions.
Travel Insurance
As all payments are non-refundable, we strongly recommend that all participants take out comprehensive travel insurance prior to making any payment. Your policy should cover trip cancellation, medical expenses, and any unforeseen circumstances that may prevent you from attending the retreat. Please refer to the Travel Insurance section of these Terms and Conditions for further details.
- Cancellation & Refund Policy
In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your booking within 14 days of the date of purchase or payment of the first instalment, whichever occurs first, and receive a full refund of all monies paid, provided that the retreat has not already commenced.
After the 14-day cooling-off period has expired, the cancellation policy is firm. All payments are non-refundable and non-transferable.
In the event that the retreat is cancelled by Yoga and Pilates Limited, a full refund of all monies paid will be issued.
- What is included in the price:
- Accommodation - single or shared room with ensuite for 6 nights
- Yoga and Pilates classes, with at least 2 sessions per day (less on arrival and departure day)
- Breakfast, lunch and dinner - vegetarian
- Access to the outdoor swimming pool
Accommodation & Room Allocation
Accommodation is provided at Borgo Tignano - Room type and room allocation are subject to availability and will be confirmed prior to the retreat. Yoga and Pilates Limited reserves the right to make reasonable changes to room allocation where necessary.
- What is NOT included in the price:
- Flights – please contact us to coordinate recommended travel options
- UK transfers to and from airport (your responsibility)
- Transport to and from Borgo Tignano approx 100 euros
- Drinks
- Travel insurance (strongly recommend)
- Optional excursions and local experiences
- Personal expenses
Travel, Flights & Transfers
Flights, airport transfers, to and from UK airport are the sole responsibility of the participant and are not included in the retreat price. T
- Travel Insurance & Property
As this retreat takes place overseas, it is strongly recommended that you obtain comprehensive travel insurance covering cancellation, medical expenses, accidents, illness, and loss or damage to personal belongings.
You are responsible for any damage caused by you to the accommodation or its contents at Villa Dinari and will be liable for the cost of repair or replacement.
- Health & Fitness
Participants are responsible for ensuring they are physically and mentally fit to attend the retreat. You are advised to consult your GP prior to travel if you have any medical conditions or concerns.
The retreat is suitable for total beginners through to experienced practitioners, with appropriate modifications offered. You agree to disclose any relevant medical conditions to Yoga and Pilates Limited prior to the retreat.
- Limitation of Liability
Participation in the retreat and all associated activities is entirely voluntary and undertaken at your own risk.
To the fullest extent permitted by law, Yoga and Pilates Limited and Shine Yoga and Pilates (Dawn Clerkson), its directors, teachers, assistants, venue owners, and affiliates shall not be liable for:
- Any injury, illness, or death sustained during the retreat
- Loss, theft, or damage to personal property
- Any disruption, alteration, or cancellation of the programme due to circumstances beyond reasonable control
Nothing in these Terms and Conditions shall exclude or limit liability for death or personal injury caused by negligence where such liability cannot be excluded under applicable law.
- Force Majeure
Yoga and Pilates Limited shall not be liable for failure to perform, or delay in performance of, any obligations where such failure or delay results from events beyond its reasonable control, including but not limited to acts of God, natural disasters, fire, flood, pandemic, epidemic, government restrictions, war, civil unrest, or failure of utilities or transport networks.
In such circumstances, Yoga and Pilates Limited reserves the right to amend dates, change the location, offer a credit toward a future retreat, or provide a refund at its discretion.
As this retreat takes place overseas, it is strongly recommended that you obtain comprehensive travel insurance covering cancellation, medical expenses, accidents, illness, and loss or damage to personal belongings.
- Minimum Numbers
The retreat is subject to a minimum number of participants. Yoga and Pilates Limited reserves the right to cancel the retreat if minimum numbers are not met, in which case a full refund of all monies paid will be issued.
- Conduct & Behaviour
Participants are expected to behave in a respectful manner toward other guests, staff, teachers, and the venue at all times. Yoga and Pilates Limited reserves the right to remove any participant whose behaviour is deemed disruptive, unsafe, or inappropriate, without refund.
- Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.